Privacy Policy

Introduction

IronCloud ONE ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our cloud hosting platform and services.

Information We Collect

We collect information that you provide directly to us, as well as information automatically collected when you use our services.

Personal Information

When you register for an account, we collect personal information such as your name, email address, phone number, billing address, and payment information. We also collect information you provide when contacting our support team or using our services.

Usage Information

We automatically collect information about how you use our platform, including your IP address, browser type, device information, pages visited, time spent on pages, and referring website addresses.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie preferences through our cookie consent banner.

How We Use Your Information

We use the information we collect for various purposes, including:

• Providing, maintaining, and improving our services
• Processing transactions and sending related information
• Sending technical notices, updates, and support messages
• Responding to your comments, questions, and requests
• Monitoring and analyzing trends, usage, and activities
• Detecting, preventing, and addressing technical issues
• Personalizing your experience and providing relevant content

Information Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• With service providers who assist us in operating our platform (e.g., payment processors, hosting providers)
• When required by law or to respond to legal process
• To protect our rights, privacy, safety, or property
• In connection with a merger, acquisition, or sale of assets

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we securely delete or anonymize it.

Your Rights (GDPR)

If you are located in the European Economic Area (EEA), you have certain data protection rights:

• Right to access: You can request copies of your personal data
• Right to rectification: You can request correction of inaccurate data
• Right to erasure: You can request deletion of your personal data
• Right to restrict processing: You can request limitation of data processing
• Right to data portability: You can request transfer of your data
• Right to object: You can object to processing of your personal data

To exercise these rights, please contact us at [email protected]

Cookies Policy

We use different types of cookies on our website:

Necessary Cookies

These cookies are essential for the website to function properly. They enable core functionality such as security, network management, and accessibility.

Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. We use Google Analytics for this purpose.

Marketing Cookies

These cookies are used to deliver personalized advertisements and track campaign performance. We use Facebook Pixel for marketing purposes.

You can manage your cookie preferences at any time through our cookie consent banner or by contacting us.

Third-Party Services

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: